Big Crafyt Adventure ("we," "us," "our") respects your privacy and is committed to protecting it through this Policy. This document describes the personal information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
When you place a custom cut order, request a consultation, or contact us through our forms, we may collect:
- Your name, email address, and phone number
- Order details (animal type, cut preferences, package sizes, special instructions)
- Preferred pickup or consultation date and time
- Optional messages or notes you provide
- Basic technical data such as IP address, browser type, and pages visited (via cookies)
2. How We Use Your Information
We use the information we collect to:
- Fulfill and process your custom cut order
- Schedule and confirm consultations
- Communicate with you about your order or inquiries
- Improve our website, services, and customer experience
- Comply with legal and regulatory obligations
3. Cookies
Our site uses essential cookies to keep the site functioning and basic analytics cookies to understand site usage. You may disable cookies in your browser; some site functionality may be limited.
4. Third-Party Sharing
We do not sell your personal information. We may share limited data with trusted service providers who help us operate the business — such as payment processors, email delivery services, and hosting providers — strictly to perform their service for us, and only the minimum necessary data.
5. Data Retention
We retain order and consultation records for as long as necessary to fulfill the original purpose, satisfy legal obligations (typically up to 7 years for transaction records), and resolve disputes. After that, data is securely deleted.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal record retention)
- Opt out of marketing communications at any time
7. Security
We use reasonable physical, administrative, and technical safeguards to protect your information. No system is perfectly secure, but we treat your data with the same respect we'd want for our own.
8. Changes To This Policy
We may update this Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be posted prominently on this page.
9. Contact Us
For privacy questions or to exercise any of your rights, contact us at:
Big Crafyt Adventure
1247 Ridgeline Rd, Pine Valley, MT 59718
hello@bigcrafytadventure.com
(406) 555-0142